Oshi Casino Terms & Conditions

These Terms and Conditions govern access to and use of the Oshi Casino online platform by customers in Australia. They explain the rights and responsibilities that apply when you create an account, play casino games, make payments, claim promotions or otherwise use the services.

Please read these terms carefully before registering. By opening an account or using Oshi Casino, you confirm that you understand and accept these terms, together with any specific rules displayed for individual games, promotions or payment services.

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Agreement to These Terms

These Terms and Conditions form a binding agreement between you and Oshi Casino. They apply to all website visits, account activity, transactions, games and promotional offers made available through the platform.

If you do not accept any part of these terms, you must not register or continue using the services. Game-specific rules, promotional conditions and other notices published on the platform may apply in addition to these terms. Where a specific rule conflicts with these terms, the specific rule will generally apply to the relevant activity.

Who May Use Oshi Casino

Oshi Casino is available only to individuals who are at least 18 years old and permitted to participate in online gambling under the laws applicable to them. By registering, you confirm that you meet the minimum age requirement and that your use of the platform is lawful in your location.

You must not access the services from a place where online gambling or the relevant activity is prohibited. Oshi Casino may refuse registration or restrict access where it cannot reasonably establish that eligibility requirements have been met.

Opening Your Account

You may create only one personal account unless Oshi Casino gives you written permission to do otherwise. The information supplied during registration must be accurate, complete and kept up to date. Accounts may not be opened in another person's name or for the benefit of someone else.

You are responsible for protecting your username, password and other account credentials. Notify Oshi Casino promptly if you suspect unauthorised access, incorrect account information or any other security issue. You remain responsible for activity carried out through your account until appropriate protective action is taken.

Identity and Security Checks

Oshi Casino may request documents or information to confirm your identity, age, address, payment ownership or source of funds. Verification can take place during registration, before a withdrawal, when account details change or whenever additional checks are reasonably required.

Documents must be genuine, current and readable. Delays may occur while information is reviewed. If requested verification is not provided, is inconsistent or cannot be satisfactorily completed, Oshi Casino may limit transactions, suspend access or close the account in accordance with these terms.

Funding Your Account

Deposits must be made using a payment method held in your own name or otherwise authorised for your use. You must not use a payment instrument belonging to another person without permission. Available methods, minimum amounts, processing times and applicable charges will be shown on the platform.

You should check transaction details before confirming a deposit. Oshi Casino may reject, reverse or delay a transaction where there are security, compliance, technical or payment-provider concerns. Deposited funds are intended for play and must not be used to facilitate unlawful activity or third-party transfers.

Receiving Withdrawals

Withdrawals may be requested through the methods made available in your account. Oshi Casino may require completion of verification and reasonable checks before releasing funds. The account name and payment destination may need to match your verified details.

Processing times can depend on the selected method, internal review and the relevant payment provider. Oshi Casino may return funds to the original payment method where appropriate. Any applicable transaction conditions or limits will be displayed before a withdrawal is submitted.

Withdrawals may be delayed, declined or cancelled where there is suspected fraud, a breach of these terms, unresolved identity information, a reversed deposit or activity inconsistent with legitimate recreational play.

Promotions and Bonuses

Bonuses, free spins and other promotional benefits are subject to the specific terms shown with each offer. Those terms may include eligibility rules, qualifying deposits, wagering requirements, game contributions, expiry dates, maximum conversion amounts and withdrawal restrictions.

You should review promotional conditions before opting in or using an offer. Unless expressly stated otherwise, each customer may claim a particular promotion only once. Oshi Casino may withhold or remove a benefit where an offer has been abused, obtained in error or used in breach of its conditions.

Bonus balances and associated winnings may be cancelled where an account is closed for a serious breach or where promotional activity is found to be manipulative.

Using the Platform Properly

You agree to use Oshi Casino for lawful personal entertainment and in accordance with these terms. You must follow the instructions displayed on the platform and the rules applicable to each game or promotion.

• Provide truthful information and update it when necessary.
• Keep account credentials confidential and take reasonable security precautions.
• Use only payment methods that you are authorised to use.
• Check game, transaction and promotional details before confirming an action.
• Respect technical safeguards and avoid conduct that could disrupt the platform.

Conduct That Is Not Allowed

The following activities are prohibited, whether attempted directly or through another person:

• Creating or controlling multiple accounts without written approval.
• Using the platform while under the minimum permitted age or on behalf of another person.
• Providing false, misleading, stolen or incomplete identity or payment information.
• Using bots, scripts, automated software, collusion or other unfair methods.
• Exploiting errors, vulnerabilities, glitches or incorrect game or promotional outcomes.
• Using funds connected with fraud, money laundering or other unlawful conduct.
• Interfering with the platform, bypassing security controls or attempting unauthorised access.
• Abusing promotions through coordinated play, hedging, account sharing or similar conduct.

Oshi Casino may investigate suspected prohibited activity and take proportionate action, including cancelling transactions, removing benefits, restricting play or referring matters where appropriate.

Ownership of Casino Content

Oshi Casino and its licensors retain rights in the platform, branding, text, graphics, software, game presentation and other materials made available through the services. Subject to these terms, you receive a limited, personal and non-transferable permission to access the platform for its intended use.

You must not copy, modify, publish, distribute, reverse engineer, sell or commercially exploit platform content without prior written permission. Oshi Casino names, logos and other brand elements may not be used in a way that suggests an unauthorised association.

Limits on Responsibility

Oshi Casino aims to provide a reliable service but does not promise that the platform will always be available, uninterrupted, error-free or compatible with every device. Access may be affected by maintenance, telecommunications problems, payment-provider issues, software faults or circumstances outside reasonable control.

You are responsible for checking that your device, connection and software are suitable for accessing the services. To the extent permitted by applicable law, Oshi Casino is not responsible for loss caused by unauthorised access resulting from your failure to protect account credentials, or for indirect loss arising from use of the platform.

Nothing in these terms excludes or limits a right or remedy that cannot lawfully be excluded or limited.

Suspending or Closing Accounts

Oshi Casino may suspend, restrict or close an account where it reasonably suspects a breach of these terms, failed verification, fraud, payment misuse, technical abuse, prohibited activity or a legal or security concern. Action may also be taken to protect customers, the platform or the integrity of games.

You may request account closure at any time. Closure does not remove obligations that arose before closure. Subject to verification, valid unsettled balances may be handled in accordance with these terms, applicable promotional conditions and any required review.

Handling Personal Information

Oshi Casino collects and uses personal information to create and manage accounts, process payments, conduct verification, provide customer support, maintain security and meet operational obligations. Information may also be used to administer promotions and improve the platform where permitted.

Personal information may be shared with service providers, payment processors, verification partners, technology suppliers and other parties involved in delivering or securing the services. Oshi Casino expects such handling to be conducted for legitimate service, security or compliance purposes. Further details should be reviewed in the applicable privacy notice.

Safer Gambling Practices

Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set limits that suit your circumstances and never play with money needed for essential expenses. Avoid gambling when distressed, intoxicated or under pressure.

• Set a budget and time limit before you begin.
• Take regular breaks and keep gambling separate from daily responsibilities.
• Do not chase losses or increase stakes to recover money.
• Ask for support if gambling no longer feels controlled or enjoyable.

You may contact Oshi Casino to discuss available account restrictions or self-exclusion options. Requests may be subject to identity and security checks, and restrictions should be treated seriously once applied.

Changes to These Conditions

Oshi Casino may update these terms to reflect changes to the services, security practices, promotions, technology or applicable obligations. The updated version will be made available on the platform and will normally apply from the stated effective date.

Where a change is material, reasonable notice may be provided through the platform or another suitable method. Your continued use of Oshi Casino after the effective date indicates acceptance of the revised terms. If you do not agree, you must stop using the services and may request account closure.

How to Contact Us

For questions about these Terms and Conditions, account access, verification, payments, withdrawals or responsible gambling controls, contact Oshi Casino at [email protected]. Please provide enough information for your enquiry to be identified, but do not send your password or complete payment credentials.

These terms should be read together with any applicable game rules, promotional conditions and privacy information displayed by Oshi Casino. The version published on the platform is the current version governing your use of the services.

Last updated: 4 September 2026